Design
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Going down?
This was in a shopping mall elevator in Turku, Finland. Can you figure out how the buttons relate to where you need to go?!
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Marks and Spencer self checkout
This one has bugged me for a while. Seems like a disconnect between the software and the planning of the self-checkout terminal. Here’s what happens: You scan in your items You choose to pay (by card) You are asked to insert your card, so you move to the card reader and gaze at it… Meanwhile,…