UX
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Advertising meets UX
I’ve only just discovered Rory Sutherland and there’s so much good stuff in his lectures (this video is a pretty good overview). I’m not in advertising, but the points he makes are very relevant to the fields of UX and CX.
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Don’t replace, augment
When considering what exactly lies ahead when we consider the potential impacts of ever-accelarating advances in Machine Learning and various forms of Artificial Intelligence, my favourite diagram is this one.
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Why does digital still suck for reading?
I love to read. I read a lot of books, I love a good magazine, and I am really partial to the design of the Weekend Financial Times. It seems like print is still king when it comes to creative layouts that have impact and that are a pleasure to look at and read.
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A short tale about online banking service design
Once upon a time, you went to your branch and ATMs to manage your affairs. You had your bank card, you had you, you had the person behind the counter, and they would do most of the work for you.
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RSS
I made a conscious decision to pretty much stay off twitter earlier this year. It is a terrible time-suck, it is a firehose of all kinds of things that will rob you of your sanity and faith in humankind. It also did not help my state of anxiety at the time.
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UX Designer wanted
Was reading this article about UX Designers in Grafia (a Finnish Graphic Design magazine), and I had to laugh at this because so far in my experience it rings really true. The definition and reality of what your role as a UX Designer can vary a great deal.