The National Archives

The National Archives team believe that archives are for everyone. But with 34 million record descriptions available, incomplete and inconsistent metadata, and the difficulty most people have with the mental model for finding something in the archives it can be easy for people to feel overwhelmed.

Continue reading “The National Archives”
Posted on | Posted in Portfolio, UX

A Service Blueprint

Knowledge Base+ (KB+), provided by Jisc, is a shared community service to help UK academic libraries manage their electronic resources more efficiently. It is managed by a team of Data Managers, who help customers keep data current and accurate, as well as providing other customer support.

Continue reading “A Service Blueprint”
Posted on | Posted in Portfolio